Purpose of the Role:

To provide a warm, welcoming presence at the Community Hub, ensuring visitors feel comfortable and are directed to the right services. Volunteers will play a key role in creating an inclusive and supportive environment.

Benefits of Volunteering:

Volunteering for The Salvation Army is a fantastic way to make a positive impact in your local community while gaining valuable work experience in a supportive environment. You’ll have the chance to meet new people, build meaningful connections, and access development opportunities that can enhance your skills and confidence. It’s an opportunity to grow personally and professionally while giving back to those in our community that need it most.

Key Responsibilities:

• Greet visitors in a friendly and professional manner.
• Provide basic information about hub services and activities.
• Assist with maintaining a tidy and welcoming space.
• Support community engagement by encouraging participation in hub activities.
• Signpost visitors to Employment Plus services and other partner organisations.
• Report any concerns or feedback to the Hub Coordinator.

Training & Support:

• Full Salvation Army induction and safeguarding training provided.
• Health and safety accredited training provided.
• Ongoing support from the Corps Officer (Church Leader) and Employment Plus personnel.
• Opportunity to develop skills in customer service and community engagement.

Skills & Qualities:

• Friendly, approachable, and respectful.
• Good communication and listening skills.
• Ability to work as part of a team.
• Reliable and punctual.
• Passion for helping others and supporting the local community.
• Provide guidance and support to users accessing internet / online services.