Telephone Befriender

Reach Out For Mental Health

Would you be able to support adults in crisis? Working from home,as a telephone befriender, you will help them address the challenges in their day-to-day lives making them believe life is for living.

Published On: 05/06/2024
About this opportunity from Reach Out For Mental Health

Reach Out For Mental Health offers a fulfilling volunteer opportunity for a telephone befriender to contribute to our specialist befriending services.

As a beginner, you will provide one-to-one befriending over the phone to individuals experiencing various suicidal thoughts.

Your role is instrumental in helping clients identify and address challenges in their day-to-day lives to enhance their overall well-being.


Personal Qualities or Skills (Essential):

·         Commitment to improving access to mental health support.

·         Flexible and creative approach to tasks.

·         Awareness of boundaries.

·         Knowledge of file management.

·         Good level of IT skills.

Desirable Qualities or Skills:

·         Evening availability.

·         Experience in trauma.

Additional Requirements for Suicidal Intervention Counselling (Essential):

·         Experience of working or volunteering with adults in crisis or with active suicidal ideation

A    Availability to volunteer during school holidays.

Activity Types

Advice and information | Supporting charities | Supporting people and befriending | Working from Home


Employment, Education and Training | Mental Health | Substance misuse and Addiction


Anytime Monday to Friday between 11am-7pm Essex Based If virtual or telephone counselling is provided, there is an opportunity to be based at home.

Find out more

For more information about Reach Out For Mental Health and this role, visit them online.

To apply for this role, visit the Volunteer Essex website to register your interest.

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