Family Mentors

Volunteering Matters

Make use of your life experience to support families to become more independent.

Published On: 02/05/2023
About this opportunity from Volunteering Matters

Become a Family Mentor!

Do you have an interest in helping people & supporting your local community of Southend-On-Sea? Do you think you can spare some time in your week to support a family as a volunteer?

Volunteering Matters, the Family Mentors project in Southend, recruits and trains their volunteers to help support families.

Our Volunteers act as trusted mentors, providing consistent emotional and practical support to families in their homes every week. Volunteers tailor their support to the unique needs of each family, building on strengths, and promoting resilience.

We do not require you to have previous experience, as we feel our volunteers can make use of their life experiences and relevant skills to support our families, as well as the training provided.

This is a great opportunity for anyone wanting to increase their experience in mentoring and may wish to have a career in Social Work, support work or counselling.

This opportunity fits around your availability – you will need to commit to 1 – 2 hours per week for 6 – 12 months. Usually a year’s support is required.

Some of our volunteers can also offer telephone support for the family, if this is preferred by the volunteer, and the family being supported.

Aim of project……..

  • Helping families to be independent
  • Assisting with practical activities e.g. Budgeting, Parenting, Routine Building
  • Build a relationship of trust and mutual respect through the tasks they do and through regular contact with the family
  • Support families and help them to be aware of and make contact with useful, local resources

What Volunteering Matters will give you……

Training which will include: Safeguarding, Building Self Esteem & more

  • Further on-going relevant training opportunities
  • Reimbursement of travel and any other agreed “out of pocket” expenses
  • On-going staff member support

What you will get from the role….

  • A huge amount of satisfaction
  • Helping to support the local community
  • Being part of a community
  •       Training and experience
  •       Job reference from us (after you have volunteered for us for 1 year)

Role requirements:

  • Aged over 18 years old
  • Able and willing to commit to visit/speak with the family once every week, for a minimum of 6 months
  • Willing to provide references and complete a DBS (criminal record) check, paid for by Volunteering Matters
  • Have an interest in helping people, both parents and children



Activity Types

Advice and information | Practical Skills | Supporting people and befriending | Working from Home


Children | Families and Parenting | Health and Social Care | Homeless and Housing | Mental Health


This opportunity fits around your availability - you only need to commit to between 1 – 2 hours per week for 6 - 12 months. Usually a year's support is required. Please note: Due to current safeguarding procedures, volunteer support will only be over the telephone although some support is returning to face to face.

Find out more

For more information about Volunteering Matters and this role, visit them online.

To apply for this role, visit the Volunteer Essex website to register your interest.

Share this opportunity with others

Related Opportunities

  • Learning Support Volunteer

    The Salvation Army Hadleigh Farm Estate

  • Helpline Volunteer

    Deafblind UK

  • Admin Support

    Mente Hermosa CIC