Admin Support Volunteer (Email & Enquiries)

Do you enjoy admin, with an hour to spare each day, to help Meows Kitten and Cat Rescue? Ideal for an animal lover who wants to work from home

About this opportunity from

Meows Kitten and Cat Rescue is seeking a reliable and organised Admin Support Volunteer to help manage incoming emails and general enquiries.

We receive a high volume of messages from members of the public, vets, and partner organisations. This role is vital in ensuring timely, friendly, and appropriate responses, helping us support more cats and kittens in need.

Key Responsibilities:
• Monitor the rescue’s email inbox daily
• Read and categorise incoming enquiries (e.g. rescue requests, rehoming, general queries)
• Respond to straightforward emails using templates and guidance provided
• Escalate urgent or complex cases to the core team
• Maintain a polite, compassionate, and professional tone in all communications
• Flag any safeguarding or welfare concerns promptly

Activity Types

Administration and Office | Computers, IT and the web | General helping | Supporting charities

Interests

Wildlife and Animals

Commitment

Monitor the rescue's email inbox daily. Time can vary, but we wouldn't expect more than an hour/day

Find out more

For more information about and this role, visit them online.

To apply for this role, visit the Volunteer Essex website to register your interest.

Share this opportunity with others

Related Opportunities

  • Bookstart Storyrhyme Volunteer at Westcliff Library on Tuesday mornings (term time)

    Southend Libraries

  • Join Our Board of Trustees – Treasurer Role

    The One Love Project

  • Keep the Wheels Moving – Become a Trustee with Jumbulance Trust

    Jumbulance Trust